AI training for sales & customer-facing teams
Practice the conversation. Prove the knowledge.
Reps rehearse with an AI customer and get scored instantly — then EOS verifies what they actually know, against your own documents.
No credit card · Free during beta · Your documents stay private
Customer
And if it breaks — that's covered under warranty, right?
Rep
Absolutely — you get a full two-year warranty, parts and labor.
Scored live
Knowledge check · against your docs
Claimed 2-year warranty — your policy states 1 year, parts only.
Built for knowledge-heavy, customer-facing teams
- Insurance
- Auto retail
- Telecom
- Financial services
- Electronics
In private beta with a small group of launch partners · English & Korean
The problem
Your reps sound confident. But are they right?
In knowledge-heavy and regulated selling, a wrong answer isn't just a lost deal — it's a liability.
Reps overpromise
They commit to features, coverage, or terms your product doesn't actually offer — and you find out after the customer does.
Compliance exposure
In insurance, finance, and telecom, one inaccurate claim is a regulatory problem. A script doesn't guarantee a rep says the right thing.
No visibility into accuracy
Soft-skill scores tell you how a rep sounds. Nothing tells you whether what they actually said was true.
Why EOS
Other roleplay tools grade how you sell.
EOS verifies
what you claim is true.
Upload your product docs once. From then on, EOS checks every claim a rep makes against them — and turns the gaps into targeted practice. No other AI roleplay platform does this.
Practice
Reps rehearse real scenarios with an AI customer that varies persona, budget, and intent every time.
Verify
Every factual claim is checked against your own documents — flagged the moment it contradicts your specs, pricing, or policy.
Certify
Gaps become quizzes generated from the exact claims reps got wrong — so you can certify what each rep actually knows.
Product knowledge report
Fact-grounded · Trail Runner GTX
“You get a full two-year warranty, parts and labor.”
“It's waterproof with a Gore-Tex membrane.”
Auto-generated follow-up quiz
What warranty ships with the Trail Runner GTX?
roleplay tool
How it works
From first upload to measurable improvement.
01
Upload your docs
Playbooks, product specs, policies, pricing. EOS turns them into AI personas, scoring criteria, and a verified fact base — automatically.
02
Your team practices with AI customers
Voice or text roleplay with LLM-simulated personas that vary budget, intent, and personality every time.
03
See what they actually know
Soft-skill scores and fact-grounded knowledge checks land automatically — every claim verified against your docs, with quizzes that target the gaps.
Product
Practice and proof, in one platform.
Fact-grounded knowledge checks
Every claim a rep makes is verified against your own documents — supported, contradicted, or unsupported. Not a generic knowledge base.
Auto-generated quizzes
Quizzes are generated automatically from the exact claims reps get wrong, with citations back to your source material.
AI persona simulation
Configurable customer profiles with budget, intent, and personality traits. Every session is different.
Voice + text roleplay
Real-time audio conversations via OpenAI Realtime or Gemini Live, or typed chat for quiet offices.
Automated soft-skill evaluation
LLM judges score sessions against your criteria — empathy, communication, accuracy — with transparent reasoning.
Manager dashboards
Track individual and team progress over time with drill-down into any session or evaluation.
For managers
See exactly who's ready — and who isn't.
Every session and quiz rolls up into team dashboards: soft-skill competency by criterion, knowledge accuracy by product, and an attention list that surfaces the reps to coach next.
Active trainees · 7d
Team avg score
Quiz accuracy
Pass rate (≥80)
Criteria competency
Needs attention
Private by design
Your proprietary data never has to leave.
Product specs, pricing, playbooks, customer details — the things that make your training valuable are the same things you can't hand to a third-party AI vendor. EOS is built so you don't have to.
Isolated, never trained on
Every organization is fully isolated, and your content is never used to train any model. It runs your team's training — nothing else.
Made for regulated teams
For insurance, finance, and telecom, where sending proprietary or customer data to an external LLM is a compliance non-starter — not just a preference.
On-device AI
Run EOS's AI on your own hardware, so sensitive data never reaches a third-party provider at all. In active development with early-access partners.
Pricing
Free while we're in beta.
Start now with no commitment. We'll share pricing details for general availability once the product is ready — teams who join during beta help shape what the pricing becomes.
FAQ
Questions we hear often.
How is EOS different from other AI roleplay tools?
Most AI roleplay tools score how a rep sounds — tone, pacing, objection handling. EOS does that too, but it also verifies what a rep says: every factual claim is checked against your own uploaded documents, and the gaps become targeted quizzes. It's the difference between sounding ready and being right.
Does EOS record or score our real sales calls?
No. EOS is a practice-and-verify tool, not call surveillance. Your team trains and gets verified in a safe environment — before real conversations, not by monitoring them.
How realistic is the AI customer?
The AI roleplays with configurable personalities, budgets, and intent, so every session is different. Your team gets varied practice instead of a script.
Does it work for voice?
Yes. Real-time audio roleplay is supported alongside text chat, powered by OpenAI Realtime and Gemini Live.
How is evaluation scored?
LLM judges score each session against criteria you define — communication, empathy, product knowledge. Product-knowledge checks verify claims against your actual reference material, not a generic knowledge base.
What languages does it support?
The product currently supports English and Korean. Additional languages are on the roadmap.
What about our data?
Each organization is fully isolated. Your content is used only to run your team's training — we don't train models on your data.
Can we run EOS without sending data to third-party AI?
Yes — for teams whose proprietary or customer data can't be sent to external LLM vendors, we're developing on-device AI that runs models on your own hardware, so data never leaves your environment. It's in preview today; talk to us about early access.
How long does setup take?
Minutes. Upload a playbook — personas, product docs, evaluation criteria — invite your team, and start practicing.